ManageMyHealth offers you the ability to have an online Personal Health Record which is accessible any time, anywhere. All you need is an Internet connection, ideally broadband.
Your doctor will discuss with you what information may be helpful to you and then decide what information is sent to your electronic health record.
Your online Personal Health Record can be made up of:
In addition to this you will have the ability to do the following:
The portal gives you access to appointment booking, easy messaging with the clinic, ability to request prescriptions, check your results, see what immunisations are on record and what you might need, any recalls in place for health screening and much more. You can access the portal by your web browser or on a free App on your iOS or Android device.
If you have children under 16yrs you will be able to book appointment for them using the portal.
Please note: To register you must be over 16 and not share an email address with anyone.
By signing the QMC PHO enrolment form, or by completing the casual/visitor details form, the patient agrees to these terms of trade.
You authorise us to:
You acknowledge that:
I understand the following:
Access to my health information
I have the right to access (and have corrected) my health information under Rules 6 and 7 of the Health Information Privacy Code 1994.
Visiting another GP
If I visit another GP, outside of QMC, who is not my regular doctor I will be asked for permission to share information from the visit with my regular doctor or practice.
If I have a High User Health Card or Community Services Card and I visit another GP outside of QMC, who is not my regular doctor, he/she can make a claim for a subsidy, and the practice I am enrolled in will be informed of the date of that visit. The name of the practice I visited and the reason(s) for the visit will not be disclosed unless I give my consent.
Patient Enrolment Information
The information I have provided on the Practice Enrolment Form will be:
• held by the practice
• used by the Ministry of Health to give me a National Health (NHI number, or update any changes)
• sent to the PHO and Ministry of Health to obtain subsidised funding on my behalf
• used to determine eligibility to receive publicly-funded services. Information may be compared with other government agencies but only when permitted under the Privacy Act.
Health Information
Members of my health team may:
• add to my health record during any services provided to me and use that information to provide appropriate care
• share relevant health information to other health professionals who are directly involved in my care
Audit
In the case of financial audits, my health information may be reviewed by an auditor for checking a financial claim made by the practice, but only according to the terms and conditions of section 22G of the Health Act (or any subsequent applicable Act). I may be contacted by the auditor to check that services have been received. If the audit involves checking on health matters, an appropriately qualified health care practitioner will view the health records.
Health Programmes
Health data relevant to a programme in which I am enrolled (e.g. Breast Screening, Immunisation, Diabetes) may be sent to the PHO or the external health agency managing this programme.
Other Uses of Health Information
Health information which will not include my name but may include my National Health Index Identifier (NHI) may be used by health agencies such as the District Health Board, Ministry of Health or PHO for the following purposes, as long as it is not used or published in a way that can identify me:
• health service planning and reporting
• monitoring service quality
• payment
Research
My health information may be used for health research, but only if this has been approved by an Ethics Committee and will not be used or published in a way that can identify me.
Health Information to Private Insurers
I understand that where the cost of service(s) provided by my doctor and/or nurse have been or will be claimed from a private health insurer that QMC may be required to provide the insurer with details of the consultation(s) and/or procedure(s) relating to the claim(s) if so requested by the insurer. I hereby consent to QMC providing this information to such private health insurers.
E-mail/Text Messaging
By agreeing to receive emails or text messages for requests, invitations and notifications and to participate in health programmes relating to your on-going health care, QMC will not, without your express instruction email or text any results information. By consenting to us emailing or texting any information, you accept full responsibility for logical and physical security of your email and text system and for notifying us of changes to your email address or mobile phone numbers. Consequently QMC disclaim any responsibility or liability and you agree to indemnify us for unauthorised access to your email or text messages or unauthorised viewing of information sent by us. By signing this enrolment form you are acknowledging your responsibilities.
Except as listed above, I understand that details about my health status or the services I have received will remain confidential within the medical practice unless I give specific consent for this information to be communicated.
Marketing and Communications
When you provide us with your email address—whether through registration, appointment booking, or other interactions—we may use it to send you communications relevant to your care and engagement with our practice. These may include:
• Appointment reminders, post-appointment surveys and follow-ups
• Health-related updates or information
• Information about new/existing services or changes to our practice
• Occasional messages that may support your wellbeing or inform you about relevant offerings
We may also use information about your interactions with our website and digital platforms to deliver targeted health-related advertisements on social media platforms such as Facebook or Instagram. This helps ensure that the content you see is relevant to your interests and needs.
All communications include clear opt-out options, and you can manage your preferences at any time by contacting us or adjusting your settings on the respective platforms.
We do not sell or share your personal information with third parties for their own marketing purposes.
Retention of patient identifying documents
As part of our enrolment process, Queenstown Medical Centre may request copies of personal identification and visa-related documentation to verify a patient's eligibility for publicly funded healthcare. When we do collect this documentation, it is for the lawful purpose of confirming eligibility and supporting quality control and auditing processes. In accordance with the Privacy Act 2020 and the Health Information Privacy Code 2020, these documents are securely stored within our patient management system, accessible only to authorised QMC staff. The documents are also securely stored within our enrolment portal for a limited number of days. We ensure these documents are protected against unauthorised access, use, or disclosure, as required under Rule 5 of the Code.
I intend to use this practice as my regular and on-going provider of general practice / GP / health care services.
I understand that by enrolling with this practice I will be enrolled with the Primary Health Organisation (PHO) this practice belongs to, and my name, address and other identification details will be included on the Practice, PHO and National Enrolment Service Registers.
I understand that if I visit another provider where I am not enrolled I may be charged a higher fee.
I have been given information about the benefits and implications of enrolment with the PHO, and their contact details.
I have read and I agree with the Use of Health Information Statement. The information I have provided on the Enrolment Form will be used to determine eligibility to receive publicly-funded services. Information may be compared with other government agencies, but only when permitted under the Privacy Act.
I understand that the Practice participates in a national survey about people’s health care experience and how their overall care is managed. Taking part is voluntary and all responses will be anonymous. I can decline the survey or opt out the survey by informing the Practice. The survey provides important information that is used to improve health services.
I agree to inform the practice of any changes in my contact details and entitlement and/or eligibility to be enrolled.
I understand that I will be liable for any costs incurred in the collection of an overdue account, including any additional administration fees added to my account, plus the debt collector’s fee’s and commission fees.
I allow Queenstown Medical Centre to use INZ Visa Verification service to verify my visa conditions if required.
New Zealand Citizens:
Australian Citizens or Permanent Residents: